Provides customer service over the phone and online, handling queries, faults and service requests.
Our client is seeking a Customer Service Advisor to join their Customer Experience team, working 37 hours per week. In this role, you will provide an efficient and professional service to customers over the phone or online, addressing their queries, faults, and service requests. The focus will be on delivering customer excellence, ensuring that all customers are dealt with in a welcoming and friendly manner. Please note that the position involves working evenings, weekends, and bank holidays on a rota basis, with the customer contact centre operating from 8 a.m. to 8 p.m. Monday to Friday and 9 a.m. to 6 p.m. on Saturdays, alongside some public holiday cover as required.
Please email [email protected] or follow the link for further information and for details on how to apply itchyfeetoffshore.com/jobs/39115-customer-service-advisor-isle-of-man/
