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Douglas City Council

Housing Assistant

Douglas City CouncilDouglasPosted 5 days ago

About this role

Provides front-line housing customer service, processing tenancy, rental payment and maintenance enquiries and supporting housing officers.

Housing Assistant. Grade 4, SCP 16 – 22 (£30,683- £36,353). We are looking for a Housing Assistant who can work as part of the Housing Customer Services team. You will be delivering a customer focused front line service, processing enquiries relating to tenancy issues, rental payments and maintenance requests.

As part of this role, you will be providing administrative support and assistance to officers in the housing section. If you have excellent customer service skills and can communicate effectively with the public, along with the ability to observe confidentiality then we would welcome an application from you.

In order to apply, please do so by completing an online application using the Job Train portal, which can be accessed by visiting the Council’s website Job Page. Please contact the HR Section if you require any further information ([email protected]) or 01624 696455. The closing date for the receipt of completed applications is:

Friday, 25th September 2026. Miss K J Rice, Chief Executive, City Hall, Ridgeway Street, Douglas, Isle of Man, IM99 1AD. Douglas City Council is committed to recruiting a diverse and highly talented workforce representative of our City and are committed to ensuring the recruitment and selection process is inclusive and accessible to all.

We encourage applications from people of all backgrounds and aim to have a workforce that represents the City we serve.

Skills

6
Confidentiality
administrative support
customer service
maintenance requests
rental payments
tenancy administration
salary

£30,683 – £36,353

no application link on this advert

location
Douglas
posted
5 days ago
closes
27 Sept 2026
contract
Full-time
duration
Permanent
hours
37 / week
ref
223388
The employer
Douglas City Council
Douglas City Council

Douglas, Isle of Man

sector
🗂️ Admin & Office
open roles
1
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