Senior Operations Support Officer

Mencap Isle of Man has been at the heart of the Island’s learning disability community for decades - creating opportunities, championing inclusion and helping people live more connected, independent and fulfilling lives. At the heart of their work is a vibrant and welcoming community - bringing people together, building confidence and connections, and creating opportunities to participate, belong and thrive.

From activities and family support to advocacy and shaping better services, their work has a real and lasting impact across the Island. Joining Mencap means becoming part of a small, committed team with a big sense of purpose, where your ideas, energy and contribution really matter. Keep things moving.

Make things better. Be part of something that matters. This is a key role at the heart of Manx Mencap, providing the operational backbone that helps the charity and its people do their best work. Varied and hands-on, you’ll coordinate day-to-day operations and administration, support the Board and governance processes, maintain systems and records, and provide practical support across people, fundraising, communications and events.

You’ll also have the opportunity to improve processes and help shape how the charity operates as it moves forward. We’re looking for someone who brings:

Strong administration or operational support experience Excellent organisation and the ability to juggle competing priorities Experience with databases/CRM systems and confidence with Microsoft Office Experience supporting formal meetings, including agendas and minute taking Confidence communicating with trustees, senior stakeholders and external organisations A proactive, practical approach — spotting what needs doing and making it happen Above all, a genuine connection with Manx Mencap’s purpose and the people it supports Experience within the third sector or healthcare, fundraising and events, digital content or policy and procedure development would be an advantage. This could be a great opportunity for an experienced administrator or operations professional who wants more ownership, variety and purpose in their next role.

Find out more here - paragon.co.im/careers/32635/index0/Senior-Operations-Support-Officer-Permanent-Job-Isle-Man-Permanent-Isle-Man-Pp22839