Carries out data remediation, record updates, validation checks and progress reporting for a 12-month project.
Our client seeks a Business Support Analyst to join their team and assist with a data remediation project for a 12-month contract.
Key Responsibilities
- Execute approved data remediation activities in line with documented procedures and work instructions.
- Update customer and mortgage records with agreed values provided by the programme and business SMEs.
- Perform data entry activities accurately and within agreed service levels.
- Follow established controls and approval processes when making changes to customer and account records.
- Complete remediation activities for assigned customer populations within agreed timelines.
- Maintain records of completed remediation actions to support audit and tracking requirements.
- Undertake basic validation checks to confirm updates have been completed successfully.
- Escalate any data anomalies, system issues or processing exceptions to the programme team for review.
- Support remediation progress reporting by updating trackers and providing status updates as required.
Key Skills and Experience
- Strong attention to detail and accuracy.
- Experience of administrative, clerical or data processing activities.
- Comfortable working through high volumes of repetitive tasks in a controlled environment.
- Ability to follow documented procedures and instructions.
- Basic system navigation and Microsoft Office skills.
- Previous financial services or customer administration experience beneficial but not essential.
If you have the required skills please apply online at searchandselect.com quoting reference number: 16751
