Customer Care Administrator

This role provides frontline customer service and administrative support, assisting customers with telephone and counter payments, processing online applications and account updates. You will be supporting customers with enquiries relating to the SmarterPAYG service and SmarterLiving app, responding to general enquiries, triaging complaints, and contributing to a positive customer experience.

The role also involves providing general office and administrative support as required to ensure the efficient operation of the team. For more information and to apply, please visit - manxutilities.im/careers/vacancies/