Oversees hotel operations during a shift, supervising staff and handling guest queries, events, and health and safety.
The Duty Manager is responsible for the day-to-day operation of the hotel, ensuring excellent customer service and smooth running of all departments during their shift. The role involves supervising staff, handling guest queries and complaints, overseeing conferences and events, maintaining health and safety standards, and acting as the senior manager on duty in the absence of senior management.
Applicants should have strong leadership, communication and problem-solving skills, with previous hospitality supervisory or management experience preferred. For more details and to apply contact [email protected]