Leads technical solutions, support and service implementation for enterprise customers across the Channel Islands and Isle of Man.
Feel Connected to the future at Sure by joining as a Head of Enterprise Cloud & Managed Services, working 37.5 hours per week.
To drive the role forward, the individual will be responsible for the performance of the Channel Islands and Isle of Man technical solutions, support and service implementation functions delivered to Enterprise customers. This is key role within the senior management team.
This position requires a leader with a strong background in Enterprise / B2B operations, cloud technologies, connectivity solutions, and managed services, capable of both working at a short-term and tactical levels as well as holding a compass and inspiring the teams to capture the more mid-term and strategic opportunities ahead, in particular cloud and AI. Sure are looking for candidates who would like to feel connected to future technologies and change, global opportunities, personal development, and working in a great team.
Passionate about their people and communities, the ideal individual would hold the following skills:
- Significant experience of managing and leading large teams coming from diverse technical backgrounds (Fixed, Mobile, Voice, Data/IP, IOT, Security);
- Technical expertise in designing and operating cloud-native platforms, including compution, storage, networking, virtualization and containerization, as well as hyperscalers (AWS/Azure/GCP).
- Proven technical expertise across most telecom domains: Fixed (fibre), Mobile (4G), Voice (TDM or/and IP based), Data/IP (site connectivity and key protocols), IOT (M2M, NB-IOT, LTE-M…), security protocols and standards.
- Excellent customer service and interpersonal skills with a consultative approach; able to work with stakeholders at all levels both internal and external to the Sure business.
We are proud of the “way we do things” at Sure; We work together as One Team, We strive for Customer Satisfaction, We are Reliable, We have a Passion for Technology & Learning and We are Community & Sustainability Focused, and individuals applying will “feel connected” to our Company values.
You will be joining a Company that is committed to developing highly engaged professional employees, offering a competitive remuneration package, as well as great staff benefits:
- Free Ultrafast Broadband,
- Free Unlimited Max mobile contract,
- Generous bonus scheme,
- Healthcare
- Company pension
- Parking/Bicycle facilities
To apply, please send CVs to [email protected].