Provides customer care and reception alongside administrative tasks, branch upkeep and support for veterinary and nursing teams.
Make a difference !!! Looking for something less ordinary? A rewarding role with meaning? Incredible job satisfaction? We may have just the role for you.
Join a friendly, professional and dedicated reception team, working on a full time basis. We are privileged to have some of the most amazing customers, who in turn deserve excellent customer service and care.
We are not a 9 to 5 profession, therefore you will be required to undertake early starts 08.00 and late finishes 18.30 on a rota basis, along with participation in a Saturday morning rota (approximately 1 in 4). Full time team members (37.50 hours per week) could benefit from a condensed-style rota which in turn could offer a day off during the working week, offering that much needed work/life balance.
As one of the longest standing Veterinary Practices on the Isle of Man with branches in Douglas, Onchan, Ramsey, Castletown and Peel. It is important that you are able to provide cover at all our branches as and when it may be required, therefore a valid driving licence is preferable.
We are looking for candidates that can work on their own initiative, are adaptable, and understanding that the role involves much more than front desk duties. Some of the duties included alongside customer care are
- daily administrative tasks,
- maintaining branch environments including cleaning,
- supporting the nursing and veterinary teams where needed
- ensuring everything behind the scenes runs smoothly.
We offer
- standard (pro rata) 35 days annual leave inclusive of public holidays
- birthday leave
- additional length of service leave
- cycle to work scheme
- exclusive staff discounts
- contributory pension scheme
- access to private health care.
The opportunity to grow and develop, gaining a recognised Veterinary Reception qualification.
Think you've got what it takes? A love for animals? Excellent customer service skills? Friendly and caring? If so, send your CV and covering email for the attention of Craig Uren – Customer Care and Finance Manager to [email protected]
Closing date for applications is Friday 6th November 2026
