The Mortgage Manager joins the Mortgage Distribution Team, focusing on customer service delivery, team development and pipeline management.
Our client seeks an experienced Mortgage Manager to join their Mortgage Distribution Team.
Key Skills and Experience
- CeMAP - essential requirement.
- Proven experience of leading the delivery of an excellent customer service and proactively look for innovative ways to improve the service delivered to customers.
- Knowledge of UK and CIIOM Mortgage Environment: In depth experience of the Mortgage process.
- Ability to work in a high-volume, fast paced environment, with a track record of constantly looking for ways to do things better and an excellent understanding of the mechanism necessary to successfully implement change.
- Effective performance management, with the ability to give specific and detailed feedback to improve performance.
- Ability to coach others successfully to promote a culture that is highly engaging, encourages others to learn and influences their overall performance and personal development.
- Collaborative approach in their working style to engage with different teams and operations to gain the best outcomes for customers and Staff.
Qualifications
To provide a highly professional service, candidates must have a willingness to undertake the training / study required in this role. i.e. candidates will be encouraged and supported to undertake any relevant Protection / Insurance qualifications.
Excellent spoken and written communication skills.
Leadership
Past working experience in a relevant role, i.e. managing a team is desirable but not essential with experience of developing yourself and others.
Pipeline Management
Understanding MI pipelining will be a key part of this role.
If you have the required skills please apply online at searchandselect.com quoting reference number: 16396
