Payments Administrator

Payments Administrator (Fixed Term Contract)

We have an opportunity for a Payments Administrator to join our team based in the Isle of Man on a 12 month fixed term contract.

Who We Are

Nedbank Private Wealth is a multi-award-winning private bank and wealth manager headquartered in the Isle of Man, with branches in London, Jersey and a representative office in the UAE. The company provides a full international wealth management offering through its wealth planning, investment management, and banking services, to both business and private clients worldwide.

All our people are expected to consistently demonstrate our 6Cs, Collaboration, Curiosity, Courage, Client Impact, Can Do Attitude and Completeness.

Job Purpose

The Payments Administrator will undertake a range of inward and outward payment-related tasks, taking responsibility for delivering accurate work within tight deadlines, this will include handling high value payments for a range of client types. The Payments Administrator will also be responsible for ensuring client service excellence is delivered to internal and external clients following the policies and objectives of the bank.

Responsibilities & Duties

• Prepare domestic and non-domestic outward payments accurately in a range of currencies.
• Metadate client payment instructions to keep an accurate record of their transactions.
• Issue GBP and EUR cheques.
• Monitor outstanding payment instructions that are awaiting further information.
• Monitor rejected/stalled STP payments and deal with them appropriately.
• Undertake outward payment-related investigations, ensuring they are dealt with promptly to a satisfactory conclusion.
• Retrieve historic paperwork from storage relating to payment investigations.
• Monitor, investigate and clear outward reconciliation items.
• Process special withdrawal mandates.
• Monitor and action emails in the outward payments mailbox.
• Triage payments from the outward payments mailbox to Laserfiche.
• Monitor payments calendar for daily currency standing orders and process them accordingly.
• Monitor and clear payments held in the payment verification system, raising callbacks where necessary.
• Monitor Faster Payment rejects from NatWest and action accordingly.
• Monitor failed non-domestic payments and action accordingly.
• Process new/amend/cancelled currency standing orders.
• Reconcile the intercompany nominal accounts and raise payments to clear the balances.
• Process and apply incoming funds to clients’ accounts using Inward Payment Assistant.
• Return inward funds that we are unable to apply.
• Undertake inward payment-related investigations, ensuring they are dealt with promptly to a satisfactory conclusion.
• Monitor, investigate and clear inward reconciliation items.
• Undertake daily positioning of inward payments.
• Undertake daily positioning of outward payments.
• Input payments in all currencies on various systems.
• Journal input and foreign exchange transactions.
• Authorise domestic and non-domestic payments.
• Undertake a diverse range of ad-hoc administration tasks as required where training has been received.
• Cross-training throughout the department.

Skills and Experience

• Previous experience of working within a busy payments environment in a bank, preferably within private client wealth management/private banking (Desirable).
• A good working knowledge of domestic and non-domestic payments and SWIFT message formatting.
• Experience and knowledge of Know Your Customer requirements.
• Skilled in using standard Microsoft applications such as Excel, Word and Outlook.

To Apply

We encourage you to apply well in advance of the deadline and if you are successful, we will meet with you as soon as possible.

Our Commitment to Diversity

Nedbank Private Wealth is an inclusive employer where everyone can thrive. We are proud of the value we place on individuality, and we want you to bring your full self to work and maximise your potential. Please let us know if you require any adjustments to support you.

Privacy Notice

By applying for a role with Nedbank Private Wealth, you consent to us processing your personal information for recruitment and selection purposes. We will retain applicant data for up to 12 months following completion of the recruitment process to support future hiring opportunities, after which it will be securely deleted or anonymised. For questions about how we handle your information, please contact: [[email protected]](/cdn-cgi/l/email-protection)

Direct Applications Only

This vacancy has now been closed. Thank you for your interest.