Processes banking instructions and transactions for the Cash Operations team, including payments, deposits, reconciliations and client account administration.
Processing Administrator
We have an opportunity for a Processing Administrator to join our Cash Operations Teams on a permanent basis here in the Isle of Man.
Who We Are
Nedbank Private Wealth is a multi-award-winning private bank and wealth manager headquartered in the Isle of Man, with branches in London, Jersey and a representative office in the UAE. The company provides a full international wealth management offering through its wealth planning, investment management, and banking services, to both business and private clients worldwide.
All our people are expected to consistently demonstrate our 6Cs, Collaboration, Curiosity, Courage, Client Impact, Can Do Attitude and Completeness.
Job Purpose
To carry out a vast range of administration related banking tasks some of which are detailed below. To ensure a quality service is provided to clients through accurate and efficient processing of client transactions and instructions.
Responsibilities & Duties
- All types of data input, validation, verification, authorisation either system wise or on paper for all instructions.
- Fixed Term Deposit entries, renewals, term changes, rate changes, cancellations and breakages.
- Managing Direct Debits mandates.
- Managing Standing Order mandates.
- Managing daily Agency Clearing, including BACS Credits, Image Clearing, Direct Debits and Bank Giro Credits.
- Processing of GBP cheque deposits.
- Monitoring and issuing client cheque books.
- Stop cheque request management.
- Standing Order processing and payments.
- Production of Status Enquiries.
- Production of Account Audits.
- Email mailbox triage.
- Processing of internal account transfers.
- Processing of foreign exchange instructions.
- Sanction false positive discounting.
- Bank account reconciliations.
Skills and Experience
- Embrace the Nedbank Private Wealth (NPW) culture and display appropriate values and attributes.
- Contribute to the delivery of a positive client experience.
- Work to tight deadlines, therefore an organised approach is essential
- Apply sound business judgment to identify and escalate any unusual or suspicious activities to the MLRO as required.
- Demonstrate an organised approach to the job ensuring that processing tasks are completed accurately and prioritised around cut off times following bank procedures.
- Demonstrate initiative, adaptability and flexibility in order to cope with the ever-changing demands of the job.
- Work efficiently within a team and co-operate with other team members.
- Demonstrate an ability to collaborate and work with Relationship Managers and other departments such as client services, operations, risk and compliance to resolve problems effectively.
- Ensure that queries received from clients are dealt with in a timely and appropriate manner keeping in regular communication with clients/relationship managers and updating them with regard to latest developments and progress towards the resolution of queries.
- Keep up to date with procedure changes.
- Make capable and effective decisions to ensure that a quality service is given at all times, escalate problems within agreed timescales, whilst also adhering to the Bank’s audit requirements.
- Take responsibility for own continuous personal development, in line with agreed annual performance and objectives
To Apply
We encourage you to apply well in advance of the deadline and if you are successful, we will meet with you as soon as possible.
Our Commitment to Diversity
Nedbank Private Wealth is an inclusive employer where everyone can thrive. We are proud of the value we place on individuality, and we want you to bring your full self to work and maximise your potential. Please let us know if you require any adjustments to support you.
Privacy Notice
By applying for a role with Nedbank Private Wealth, you consent to us processing your personal information for recruitment and selection purposes. We will retain applicant data for up to 12 months following completion of the recruitment process to support future hiring opportunities, after which it will be securely deleted or anonymised. For questions about how we handle your information, please contact: [[email protected]](/cdn-cgi/l/email-protection)
Direct Applications Only
This vacancy has now been closed. Thank you for your interest.